❓ Frequently Asked Questions (FAQs)

1. When will my order ship?

We typically process orders within 1–3 business days. Once your order ships, you’ll receive a confirmation email with tracking details.

2. How long does shipping take?

Shipping times depend on your location and the shipping method selected at checkout.

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• International Orders: Varies by destination

3. Do you offer international shipping?

Yes, we ship internationally! Shipping rates and delivery times will be calculated at checkout. Please note that international customers are responsible for any customs or import fees.

4. How can I track my order?

Once your order ships, we’ll email you a tracking number. You can also log into your account to view your order status.

5. Can I change or cancel my order?

If your order hasn't been shipped yet, contact us at [your email] as soon as possible. Once shipped, we are unable to make changes or cancellations.

6. What is your return policy?

We accept returns within [X] days of delivery. Items must be unused and in original packaging. Please visit our Returns & Exchanges page for full details.

7. What should I do if I received a damaged or incorrect item?

We’re so sorry! Please email us at [your email] with your order number and a photo of the item so we can make it right.

8. Do you offer gift cards?

Yes! You can purchase digital gift cards here. They’re delivered via email and never expire.

9. How can I contact customer support?

Email us at [your email] or visit our Contact Us page. We aim to respond within 1 business day.